Support

Ongoing audits, refreshers, and private office hours to keep your Bitcoin self-custody sharp. We become your technical friend on standby, not your custodian.

  • Quarterly or on-demand checkups of backups, firmware, and policies.
  • Private communication channel for quick questions and verification requests.
  • Guided drills for heirs, operators, and compliance teams
Support session

Lightning-fast feedback

Send us a message through private communication channel with photos of your setup, and we’ll suggest improvements without storing any personal data

Incident rehearsal

We walk you through mock incidents — lost hardware, compromised passphrases, travel mishaps — so you can resolve them calmly in real life

Team refreshers

Remote or on-site sessions for staff turnover, new hardware, or policy updates. Everyone leaves aligned on the latest procedures

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